Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the website and services operated by Parulkote Reselling Solution LLP ("we", "us", "our"), a Limited Liability Partnership registered under the Ministry of Corporate Affairs, Government of India, bearing GST Number 22ABIFP6308H1ZC and UDYAM Registration UDYAM-CG-08-0015561.

By visiting our website, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Return Policy, and Cancellation Policy, all of which are incorporated herein by reference.

• Browsing or using our website constitutes acceptance of these Terms.
• These Terms apply to all visitors, users, and customers of our platform.
• We reserve the right to update or modify these Terms at any time without prior notice.

Our services are available to individuals and businesses who meet the following criteria:

• You must be at least 18 years of age or using the platform under the supervision of a parent or legal guardian.
• You must be legally capable of entering into a binding contract under the Indian Contract Act, 1872.
• You must provide accurate, current, and complete registration and billing information.
• You must not be barred from receiving services under applicable Indian law or any other jurisdiction.

Parulkote Reselling Solution LLP retails electronics and technology products including televisions, laptops, mobile phones, cables, computer peripherals, networking equipment, and related accessories.

• All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change product prices at any time without prior notice. The price at the time of order confirmation is the price you will be charged.
• Product images are for illustrative purposes only. Actual product appearance may vary slightly from images shown.
• Product availability is subject to stock. We do not guarantee that all listed items are in stock at the time of purchase.
• We sell only genuine, brand-authorised products sourced from verified suppliers and distributors.

Placing an order on our platform constitutes an offer to purchase. An order is confirmed only upon receipt of a confirmation email or message from us.

• We accept payments via UPI, Net Banking, Credit/Debit Cards, and Cash on Delivery (COD) where available.
• All online transactions are processed through secure, PCI-DSS compliant payment gateways.
• We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or misuse.
• For bulk or wholesale orders, a formal Purchase Order or advance payment may be required before processing.
• You are responsible for providing correct delivery and payment details. We are not liable for failed deliveries due to incorrect information.

We aim to process and dispatch all orders within the timeframes communicated on the product page or at checkout. Delivery timelines may vary based on your location and product availability.

• We ship across India through trusted courier partners. Estimated delivery timelines are provided at checkout and are not guaranteed.
• Shipping charges, if applicable, will be clearly displayed before order confirmation.
• Risk of loss or damage transfers to you upon delivery to the shipping address provided.
• We are not responsible for delays caused by courier partners, natural disasters, strikes, or events beyond our reasonable control.
• For areas outside standard delivery zones, additional shipping time or charges may apply. We will communicate this before processing your order.

Our return and refund process is governed by our dedicated Return Policy and Cancellation Policy, which form part of these Terms. Key points are summarised below:

• Returns are accepted within the period specified in our Return Policy, subject to product condition and category eligibility.
• Products must be returned in their original packaging with all accessories, manuals, and warranty cards intact.
• Refunds for eligible returns or cancellations will be processed to the original payment source within 5–7 business days of approval.
• Items that are damaged due to misuse, physical damage, or tampering are not eligible for return or refund.

All content on this website — including but not limited to text, graphics, logos, icons, images, product descriptions, and software — is the property of Parulkote Reselling Solution LLP or its content suppliers and is protected under applicable Indian and international intellectual property laws.

• You may not reproduce, duplicate, copy, sell, or exploit any portion of this website without express written permission from us.
• Brand names, trademarks, and product names mentioned belong to their respective owners and are used for identification purposes only.
• Unauthorised use of our intellectual property may result in legal action.

To the maximum extent permitted by applicable law, Parulkote Reselling Solution LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or services.

• Our total liability to you for any claim shall not exceed the amount paid by you for the specific order giving rise to the claim.
• We are not responsible for any loss or damage arising from unauthorised access to your account due to your failure to keep your credentials secure.
• We do not warrant that our website will be available uninterrupted or error-free at all times.
• Manufacturer warranties are governed by the respective brand's warranty terms and are not our direct responsibility beyond facilitating the process.

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

• By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
• We do not sell or rent your personal data to third parties for marketing purposes.
• We use industry-standard security measures to protect your personal and payment information.

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Kanker, Chhattisgarh, India.

• These Terms are governed by the Indian Contract Act, 1872, Consumer Protection Act, 2019, and all other applicable Indian laws.
• In case of disputes, both parties agree to first attempt resolution through good-faith negotiation before approaching courts.
• If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

We reserve the right to revise, update, or replace any part of these Terms at any time at our sole discretion. Changes are effective immediately upon posting to our website.

• It is your responsibility to review these Terms periodically for any updates.
• Continued use of our website or services after any changes constitutes your acceptance of the revised Terms.
• For significant changes, we may notify registered users via email or a prominent notice on our website.